Delivery & Shipping Terms — DesiStitch UK
At DesiStitch UK, we aim to provide a smooth and reliable delivery experience for all our customers. Please review our shipping terms below.
Order Processing
• All orders are processed within 1–2 business days (excluding weekends and public holidays).
• Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
Delivery Time
• Standard UK Delivery: 3–5 business days
Delivery time begins once your order has been shipped.
Shipping Fees
• Shipping fees are calculated at checkout based on your location and order size.
• Free shipping may be available during promotional periods or on orders above a specified amount.
Order Tracking
• After dispatch, you will receive a tracking number via email that allows you to monitor your parcel’s progress.
Delivery Attempts & Address Issues
• Please ensure that all delivery details are entered correctly at checkout.
• Packages returned due to incorrect or incomplete addresses may incur redelivery charges.
• If no one is available to receive the parcel, the courier may attempt re-delivery or leave collection instructions.
Delays
• While we strive to meet delivery estimates, delays may occur due to high seasonal volumes, courier delays, severe weather, or other unforeseen issues.
• DesiStitch UK is not responsible for delays caused by third-party couriers.
Lost or Missing Parcels
• If your parcel appears delayed or lost, please contact us and we will assist in resolving the issue with the courier.